Caring for Vulnerable Customers

Caring for vulnerable customers is a cornerstone of customer and client care in modern corporate culture. How a company takes care of customers at a disadvantage reflects on its values and position in the marketplace. This course will examine how to identify a vulnerable customer and how to consider making the appropriate allowances for their specific needs.

This short course is worth approximately 15 minutes of CE/CPD.

Use Code “WN10” to get 10% off the list price