First Impressions

It takes just a matter of seconds for someone to form an opinion of you and once formed this opinion can be particularly difficult to change, therefore it’s important to make your first impression a good one. In this module we explore how impressions are formed, how to ensure you make a good first impression and the steps you can take to recover when things go wrong.

This short course is worth approximately 15 minutes of CE/CPD.

Use Code “WN10” to get 10% off the list price