Management & Reception

Bundles of modules are available at a 20% discount from list price. The Managing Change bundle includes: Challenging the Status Quo Experiencing Change Making the Change Seeing [...]

Bundles of modules are available at a 20% discount from list price. The Literacy skills bundle includes: Preparing The Report Spelling & Punctuation The English Sentence Writing [...]

Bundles of modules are available at a 20% discount from list price. The Customer service bundle includes: Approaching New Customers Brand & Reputation Email Etiquette Handling Complaints [...]

Bundles of modules are available at a 20% discount from list price. The Health and safety bundle includes: Display Screen Equipment Electricity Fire First Aid Health & [...]

This module looks at the different types of teams, both short-term and long-term. For the best chance of success teams should set clear, defined objectives, [...]

Unconscious bias is when you either favour or discriminate against one group, or person, without being aware of your actions. This module will help you [...]

Employees are often required to learn new skills. You don’t have to be a professional trainer to deliver a lesson. This module will look at [...]

It is important to understand the potential effects that change can have on your team and organisation. This module will explore the five main forces [...]

Different organisations have different cultures, a system of shared values and beliefs that establish an organisational way of life. It’s important to analyse the organisational [...]

When someone, or something, is not performing as expected then a problem exists that needs to be solved. This module explores the P.A.I.D method of [...]

A key skill for any employee is the ability to present raw data and use it to persuade audiences. This module will explore the different [...]

This course follows a day in the life of a corporate professional who makes a series of data protection errors. As you follow the series [...]

Healthy boundaries are important to our physical and emotional health. So, setting healthy boundaries can help prevent you from doing things that you don’t enjoy [...]

Company culture refers to the working environment created by an organisation, and the relationship that employees have with the organisation as a result. In this [...]

All leaders and employees want to be part of a high-performing team and team dynamics are vital to the overall success of an organisation. How [...]

Ensuring that your organisation has good psychological safety is vital to its success and making sure you have high-performing teams. In our psychological safety module, [...]

This module is divided into 4 small sections, each looking at a different aspect of loss. The module is designed to give the learner an idea [...]