Appraisal Interviews

Online

An appraisal interview presents an opportunity for appraisees to clarify anomalies in their job descriptions, review their performance and resolve work-related problems. This module explores [...]

£12

Appraisal Interviews

Online

An appraisal interview presents an opportunity for appraisees to clarify anomalies in their job descriptions, review their performance and resolve work-related problems. This module explores [...]

£12

Absence Management

Online

Whether planned or unplanned, short or long term, employee absence can affect productivity and morale at work. That’s why it’s so important for both the [...]

£12

Workplace Diplomacy

Online

Diplomacy and tact are essential workplace skills which take time, patience and good judgement to develop as each person and situation is unique. By honing [...]

£12

Finance for Non-Financial Managers

Online

Regardless of your role within an organisation, it’s important that you understand how well it’s performing on an economic level. This module explores the basic [...]

£12

Managing Emotions

Online

Driving both positive and negative behaviour, emotions help us to understand others, and help others to understand us. This module explores the different types of [...]

£12

Changing Behaviours

Online

Changing a behaviour or habit can often seem to be a daunting process, making us resistant to the idea. Yet it’s only through change that [...]

£12

Personal Development Bundle

Online

Bundles of modules are available at a 20% discount from list price. The Personal development bundle includes: Confidence Dealing With Stress Decision Making How to Plan Your [...]

£86.40

Managing Change Bundle

Online

Bundles of modules are available at a 20% discount from list price. The Managing Change bundle includes: Challenging the Status Quo Experiencing Change Making the Change Seeing [...]

£57.60

Literacy Skills Bundle

Online

Bundles of modules are available at a 20% discount from list price. The Literacy skills bundle includes: Preparing The Report Spelling & Punctuation The English Sentence Writing [...]

£38.40

Customer Service Bundle

Online

Bundles of modules are available at a 20% discount from list price. The Customer service bundle includes: Approaching New Customers Brand & Reputation Email Etiquette Handling Complaints [...]

£67.20

Health and Safety Bundle

Online

Bundles of modules are available at a 20% discount from list price. The Health and safety bundle includes: Display Screen Equipment Electricity Fire First Aid Health & [...]

£67.20

Working in Teams

Online

This module looks at the different types of teams, both short-term and long-term. For the best chance of success teams should set clear, defined objectives, [...]

£12

Unconscious Bias

Online

Unconscious bias is when you either favour or discriminate against one group, or person, without being aware of your actions. This module will help you [...]

£12

Training for Non-Trainers

Online

Employees are often required to learn new skills. You don’t have to be a professional trainer to deliver a lesson. This module will look at [...]

£12

Thriving in Change

Online

It is important to understand the potential effects that change can have on your team and organisation. This module will explore the five main forces [...]

£12

The Need for Strategy

Online

Different organisations have different cultures, a system of shared values and beliefs that establish an organisational way of life. It’s important to analyse the organisational [...]

£12

Problem Solving

Online

When someone, or something, is not performing as expected then a problem exists that needs to be solved. This module explores the P.A.I.D method of [...]

£12