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Handling Complaints

26th June 2024 - 26th June 2032

£12

This course explores complaints and how they can help an organisation to improve and exceed customer expectations. We will look at types of complaints, how to deal with them and steps that can be taken to resolve them.

This short course is worth approximately 15 minutes of CE/CPD.

Use Code “WN10” to get 10% off the list price

Details

Start:
26 June
End:
26th June 2032
Cost:
£12
Event Categories:
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Website:
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Venue

Online

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